We’re looking for an Market Sales Manager to join one of the most dynamic and fastest expanding FinTech’s on the continent. With a passion for payments they identified a gap in the African payments landscape and swiftly moved to bridge that gap and move the online payments industry into centre stage. This is a chance for you to join a company whose continued mission is to turn online transactions into a preferred choice of conducting business across all industries! They are all about FinTech!
A Bit About The Role
Reporting to the Country Manager for Tanzania, the ideal candidate will be required to lead the Zanzibar Market’s Sales, operations, campaigns, merchant retention activities & any other duties as assigned by the management
Requirements
Your mission:
The main responsibilities are
- Lead the Zanzibar team in new merchants acquisition
- Agree on personal & team sales targets (shared separately), plan, initiate and execute sale meetings
- Create & execute on sales campaigns plus programs as well as reporting
- Manage, own & oversee markets sales team meetings. schedule & follow up with clients each month, face-to-face, online and phone calls to generate new sales
- Manage new merchants and ensure adequate after sales relationship management
- Lead in merchants’ reactivation initiatives plus ongoing client revenue management meetings
- Assign sales rep responsibilities for specific sales projects & shared marketing campaigns
- Train, uphold & implement (where relevant) the business sales procedures
- Oversee and participate in Customer Support activities as requested by Customer Support & Operations
- Vet all requests for new accounts (KYC) with recommendations (where relevant) to Sales Operations Manager, Country Manager – Tanzania or Regional Sales Manager
- Compliance: Review all new merchants’ compliance per vertical
- Prepare and present weekly reports to the Country Manager – Tanzania and/or Regional Manager, based on sales targets, activities and achievements, deadlines, and market intelligence
- Participate in sales roadshows, workshops, client exhibitions and events as directed by Sales and/or Marketing Division
A Bit About You
Experience & skills required:
- 3+ Years of experience in sales management
- Strong communication skills both verbal and written
- A great salesperson with strong negotiation skills
- Ability to supervise a team
- Experience in activity, task and sales reporting
- Proven customer relations skills
- Proven track record in frontline sales and CRM system management
- Excellent face-to-face + online presentation skills
- Confidence, enthusiasm, and persuasive in nature
- Good time-management skills
- The ability to work under pressure and meet stipulated deadlines
- Possess a sense of Responsibility, leadership and innovation
- Working knowledge of hospitality, travel or e-commerce industries
- Minimum 5 years’ background in sales with management sales experience
- Understanding of MS Office System including Excel & PowerPoint
- Experience in working with a CRM system desirable
- Experience of Res Systems, Virtual Card services (Booking.com, Expedia) & online channel management
- advantageous
- Fluent & confident presenter
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